You may track your package from the shipping confirmation email that you received. You can also use the links below to learn more about tracking your package:
How to track your Amazon order
How to track your Walmart order
If you have ordered from this website, you can find your tracking information in the email we sent you when your product was shipped out.
If none of these are helpful, please contact support.
All products are made in China exclusively for Orblue.
We understand how frustrating this can be! Please give us a chance to make it right for you. Although this can happen once in a while, we have a high-standard for product quality. For defective or damaged products, please reach out to us including both your order number and a picture of the defective product. Send them to orders@orblue.com and we'll be glad to solve your situation as fast as possible.
Depending on where you've made the purchase (Amazon, eBay, Walmart or this website), you can either search your email inbox for the order or you can go to your account where you purchased it from, go to the Orders page, click on the order in question and there you'll find the Order Number or Order ID.